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01:31
Video 12: Essential Phone Skills Conclusion
January 29, 2021
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01:06
Video 11: Positive Last Impression
January 29, 2021
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01:35
Video 10: Avoiding Mouth Noises
January 29, 2021
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01:59
Video 09: Controlling the Conversation
January 29, 2021
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01:00
Video 08: Being Prepared
January 29, 2021
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02:13
Video 07: Giving Spoken Feedback Signals
January 29, 2021
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03:06
Video 06: Avoiding Excuses
January 29, 2021
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01:31
Video 05: Monogramming the Call
January 29, 2021
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01:28
Video 04: Thanking the Caller for Holding
January 29, 2021
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01:26
Video 03: Putting a Caller on Hold
January 29, 2021
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01:26
Video 02: Answering a Business Call
January 29, 2021
©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
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01:01
Video 01: Essential Phone Skills Intro
January 29, 2021
©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.