K&M Tire

• 01:59

  Video 09: Controlling the Conversation

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 01:00

  Video 08: Being Prepared

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 02:13

  Video 07: Giving Spoken Feedback Signals

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 03:06

  Video 06: Avoiding Excuses

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 01:31

  Video 05: Monogramming the Call

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 01:28

  Video 04: Thanking the Caller for Holding

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 01:26

  Video 03: Putting a Caller on Hold

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 01:26

  Video 02: Answering a Business Call

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 01:01

  Video 01: Essential Phone Skills Intro

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 03:08

  Video 03: Enthusiasm

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 02:47

  Video 02: Empathy

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.

• 01:13

  Video 01: The Service Mentality Introduction

  January 29, 2021

  ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.