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March 2021 Driving Excellence
Training Survey: https://form.jotform.com/210565485542155
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Jefferson Memorial: Five Why's
The primary goal of The Five Why’s technique is to determine the root cause of a problem by repeating the question "Why?" Each answer forms the basis of the next question. The "five" in the name derives from an observation on the number of iterations needed to resolve the problem. Not all problem...
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