Playlists
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Excel Micro Training
Copyright Microsoft Corp. 2021 All Rights Reserved.
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Gitomer
Copyright 2021 - Jeffrey Gitomer - GitGo LLC - All Rights Reserved.
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Handling Irate Customers
Learning Guide is Available Here: https://drive.google.com/file/d/1pBksvXKU1fGlRx47CIQBuoJUGCUP4bgd/view?usp=sharing (If the link above is not clickable, please copy and paste the URL into your internet browser. If you cannot access this learning guide, please email Jeff.Wallick@kmtire.com). ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
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Killer Words of Customer Service
Training Objective: To recognize and avoid words and phrases that do not convey to customers that they are the most important people in our business. ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
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Listening Skills
Learning Guide is Available Here: https://drive.google.com/file/d/1p65QyRluXPLWRjwGuOz3xAnrBNJlfscw/view?usp=sharing (If the link above is not clickable, please copy and paste the URL into your internet browser. If you cannot access this learning guide, please email Jeff.Wallick@kmtire.com). ©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
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Operations Shorts 1.0
To dissect, analyze, and apply "Mission Critical" management skills in order to build the leading and most trusted operations team. This is part one of a five part series.
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Outlook Micro Training
Copyright Microsoft Corp. 2021 All Rights Reserved.
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Proactive Customer Service
©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
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