Listening Skills

Listening Skills

13 videos Last updated on December 29, 2021
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Learning Guide is Available Here: https://drive.google.com/file/d/1p65QyRluXPLWRjwGuOz3xAnrBNJlfscw/view?usp=sharing

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©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
1 Business Excellence Intro 02:41

Business Excellence Intro
2 Video 00: Intro to Listening Skills 04:12

Video 00: Intro to Listening Skills

©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
3 Video 01: Decide To Be A Better Listener 01:00

Video 01: Decide To Be A Better Listener

©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
4 Pause Video Clip 00:10

Pause Video Clip

Pause video training checkpoint
5 Video 02: Welcome The Caller 00:53

Video 02: Welcome The Caller

©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
6 Video 03: Concentrate 01:47

Video 03: Concentrate

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7 Pause Video Clip 00:10

Pause Video Clip

Pause video training checkpoint
8 Video 04: Keep An Open Mind 01:29

Video 04: Keep An Open Mind

©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
9 Video 05: Give Feedback That You're Listening 01:29

Video 05: Give Feedback That You're Listening

©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
10 Pause Video Clip 00:10

Pause Video Clip

Pause video training checkpoint
11 Video 06: Take Notes While You Listen 01:31

Video 06: Take Notes While You Listen

©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
12 Video 07: Review 01:05

Video 07: Review

©Telephone Doctor, Inc. St. Louis, MO All Rights Reserved.
13 Training Module Complete 00:05

Training Module Complete
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