K&M Tire

02:41

Business Excellence Intro

01:28

Video 01: How to Handle Irate Customers Intro

00:59

Video 02: It's Not Personal

00:10

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02:17

Video 03: The ASAP Technique

00:10

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00:41

Video 04: Most of The Time

00:10

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03:34

Video 05: Use our Swear Stopper

00:10

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01:30

Video 06: How to Handle Irate Customers Conclusion

00:05

Training Module Complete