
Business Excellence Intro

Video 01: How to Handle Irate Customers Intro

Video 02: It's Not Personal

Pause Video Clip

Video 03: The ASAP Technique

Pause Video Clip

Video 04: Most of The Time

Pause Video Clip

Video 05: Use our Swear Stopper

Pause Video Clip

Video 06: How to Handle Irate Customers Conclusion

Training Module Complete
Pause Video Clip
Pause video training checkpoint