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Video 07: Balance
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Video 06: Adaptability
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Video 05: Responsibility
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Video 04: Ownership
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Video 01: Decide To Be A Better Listener
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Video 00: Intro to Listening Skills
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Video 07: Review
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Video 06: Take Notes While You Listen
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Video 05: Give Feedback That You're Listening
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Video 04: Keep An Open Mind
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Video 03: Concentrate
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Video 02: Welcome The Caller
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